Frequently Asked Questions
Find answers to common questions about Make Believe. Can't find what you're looking for? Contact our support team.
Getting Started
How does Make Believe work?
Simply upload your favorite family photos to the Make Believe app. Our AI technology transforms them into beautiful line-art coloring pages. You can then download the pages to print at home or order professionally printed books delivered to your door.
What types of photos work best?
Photos with clear subjects and good lighting work best. Family portraits, birthday parties, vacations, and special moments all make great coloring pages. Our AI can handle most photo types, but we recommend avoiding very dark or blurry images.
Is there a free trial?
Yes! You can start with our Digital plan completely free. Upload photos and download coloring pages to print at home. Upgrade anytime to order professionally printed books.
Books & Printing
What sizes are available for printed books?
We offer multiple sizes including 8x10 inches (standard), 11x14 inches (large), and 5x7 inches (compact). All books feature premium paper quality perfect for crayons, markers, and colored pencils.
How long does shipping take?
Standard shipping takes 5-7 business days within the US. Express shipping (2-3 days) is available at checkout. International shipping typically takes 10-14 business days.
Can I preview the book before ordering?
You'll see a complete preview of your coloring book before placing your order. You can rearrange pages, remove images, or add new ones until it's perfect.
Technical & Support
What photo formats do you accept?
We accept JPG, PNG, and HEIC formats. Most photos from smartphones and digital cameras work perfectly. We recommend images at least 1000x1000 pixels for best results.
Is my data secure?
Yes, we take data security seriously. All photos are encrypted during upload and storage. We never share your photos with third parties, and you can delete your data at any time.
Can I edit the coloring pages?
Yes! Our app includes basic editing tools to adjust line thickness, simplify details, or add text to your coloring pages. For advanced editing, you can download the high-resolution PDF and use your preferred image editor.